SurveyMonkey - 2011 Bedienungsanleitung PDF herunterladen (Seite 69)

SurveyMonkey User Manual

Page 68

Option 2 - Professional Subscription Cancellation:

You can cancel the renewal of your professional subscription by clicking on the

[Account Summary] button under the [My Account] tab. Click the [Cancel Renewal]

button. Your account will remain active until the end of the current billing cycle.

When you cancel the auto-renewal, the account reverts back to the free status on

the renewal date. You will lose access to the Professional features.

You can still edit the survey design and also collect responses (up until 100 are

received) when the subscription cancels. However, exporting, filtering, and creating

cross tabs are Professional features and will no longer be available in the Basic status.

Follow these three steps to cancel your auto-renewal of the professional subscription:

Step 1: Click on the [My Account] tab.

Step 2: Click on the [Account Summary] button on the left hand side of the screen.

Step 3: Click on the [Cancel Renewal] button.

Click here to see how to stop the cancellation request on your account!

11. How do you keep our data secure?

Our privacy policy states that we will not use your data for our own purposes. The data

you collect is kept private and confidential. You are the owner of all data collected or

uploaded into the survey. In regards to the security of our infrastructure, here is an

overview of our setup.

We do offer SSL encryption for the survey link and survey pages during transmission.

The cost is an additional $9.95 per month. The servers are kept at Inflow -

http://www.sungard.com.

Physical

 Servers kept in locked cage

 Entry requires a passcard and biometric recognition

 Digital surveillance equipment

 Controls for temperature, humidity and smoke/fire detection

1 2 ... 64 65 66 67 68 69 70 71

Keine Kommentare

SurveyMonkey - 2011 Bedienungsanleitung Seite 69