SurveyMonkey - 2012 Bedienungsanleitung PDF herunterladen (Seite 64)

SurveyMonkey User Manual

Page 63

Additional Information: Syncing Address Book with Email Collector

The Address Book does not automatically update any new emails uploaded into an

Email collector itself. If you add emails "manually" into the provided manual entry

textbox, then those will not automatically upload into the Address Book (or vice

versa). If you want them stored in a specific list or if you want to create a new list that

will be used multiple times, you must also add them to the Address Book.

7. Tracking the Identity of Respondents

If you want to track the identity of your respondents, then this needs to be created

initially before you send out the survey. In order to track what survey response belongs

to which respondent, we offer three options:

1. Create an Email collector and send the survey through our email server.

2. Create unique IDs and customize the Web Link collector URL. Next, send the

individual customized links through your own email client. Each link must be

emailed separately. For example: If you have 10 respondents to track, you will

customize 10 links and then email 10 separate messages.

3. Or create demographic type questions in the body of the survey.

Track by SurveyMonkey’s Email Collector:

When you use the Email collector, you opt to have SurveyMonkey send a message on

your behalf. From here you will:

 Upload your emails into the Email List (Edit Recipients) section.

 Customize a message.

 Schedule the delivery of the message to the list.

Once responses are returned, the Analyze section of the account tracks the responses

by the respondent's email address, first name, last name, and custom data field. When

you browse through each survey, those fields are populated within each response in the

top portion of it:

In the Edit Recipients section of the Email collector, you can then track by status. This

means you will be able to track who has responded, who has not responded, and who

has opted out.

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SurveyMonkey - 2012 Bedienungsanleitung Seite 64